Terms Of Service

Overview
This website is operated by Neighbors Quality House Coffee (doing business as Neighbors Coffee Roasters). Throughout the site, the terms "we," "us," and "our" refer to Neighbors Quality House Coffee. By visiting our site and/or purchasing from us, you engage in our "Service" and agree to be bound by these Terms of Service. If you do not agree to all terms and conditions, please do not access the website or use our services.
Online Store Terms
You represent that you are at least the age of majority in your state or province of residence, or have given consent for any minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose.
General Conditions
We reserve the right to refuse service to anyone for any reason at any time. Your content (excluding payment information) may be transferred unencrypted. Payment information is always encrypted during transfer.
Accuracy of Information
We are not responsible if information on this site is inaccurate, incomplete, or outdated. All materials are provided for general information only.
Modifications to Services and Prices
Product prices and availability are subject to change without notice. We reserve the right to modify or discontinue any part of the Service without notice.
Products or Services
Products may be exclusive to our online store and have limited quantities. Descriptions and pricing are subject to change without notice. We do not guarantee that the quality of any products or services will meet your expectations.
Billing and Account Information
We reserve the right to refuse or cancel any order. You agree to provide accurate, complete, and current purchase information.
Optional Tools
We may provide access to third-party tools "as is" without warranties or endorsements. These tools may include, but are not limited to, website analytics platforms, customer service chat integrations, and social media management tools. While we strive to work only with reputable providers, we do not have control over these tools and are not responsible for their performance, security, or privacy practices. Use of these third-party tools is entirely at your own risk, and you should familiarize yourself with their terms of service and privacy policies before use.
Third-Party Links
We are not responsible for third-party websites, their content, or their privacy practices. These websites may have their own terms of service and privacy policies, which we strongly encourage you to review before providing any personal information or completing any transactions. Engaging with third-party sites is at your own risk, and Neighbors Quality House Coffee disclaims any liability for damages, losses, or issues that may arise from your interactions with these external sites.
User Comments and Submissions
By submitting comments, suggestions, or creative ideas, you grant us unrestricted rights to use and publish them. We may remove content we deem unlawful, offensive, or in violation of these Terms.
Personal Information
Your submission of personal information is governed by our Privacy Policy.
Errors and Omissions
We reserve the right to correct any errors, inaccuracies, or omissions, and to change or cancel orders at any time.
Prohibited Uses
You are prohibited from using our site or its content for any unlawful purpose, to violate any laws, or to infringe upon our intellectual property rights or those of others.
Intellectual Property and Trademark Use
All content on this website, including but not limited to text, graphics, logos, images, and product descriptions, is the property of Neighbors Quality House Coffee and is protected by intellectual property laws.
The term Snickerdoodle®, as it relates to flavored coffee, is a registered trademark of Neighbors Quality House Coffee. Unauthorized use of this trademark in connection with flavored coffee products is strictly prohibited and may result in legal action.
You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service or use of the content without express written permission from us.
Subscriptions
We offer subscription-based services for recurring coffee deliveries. Details regarding billing cycles, automatic renewals, and cancellation terms are outlined in our Subscription Policy. By enrolling in a subscription, you agree to the terms specified therein.
Limitation of Liability
We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. All products and services are provided "as is" and "as available" without any express or implied warranties. In no case shall Neighbors Quality House Coffee be liable for any damages resulting from your use of the service or products.
Indemnification
You agree to indemnify, defend, and hold harmless Neighbors Quality House Coffee and its affiliates from any claims arising out of your violation of these Terms or your use of the website.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the United States. Any disputes arising out of or related to these Terms or your use of the website shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in the state where Neighbors Quality House Coffee is headquartered, and you consent to the exclusive jurisdiction and venue of such arbitration proceedings.
Changes to Terms of Service
We reserve the right to update or modify these Terms at any time. Your continued use of the site following changes constitutes acceptance of the updated Terms.
Contact Information
For questions about these Terms, please contact us through our Contact Page.
Neighbors Quality House Coffee
11 NE 11th St, Oklahoma City, OK 73104
1-800-299-9016